Account management focuses on the development of customer relationships. It retains customers’ business and gives them opportunities to expand. They attain these aims through knowing about their customers’ goals and assisting them in achieving them. It usually focuses on acquiring the customer. Moreover, the account manager serves as a long-term liaison and a valued consultant for the client. Account Management Software in the KSA is essential for a company’s customer relationships. The functions and responsibilities of account managers contribute to the success of their clients and business. By knowing their clients’ needs, account managers can answer their clients’ queries. In this way, it has become more convenient to address their issues. In addition, it helps in building a long-term strategic connection with the client that goes beyond the first sale.